If you want to recover a MySQL database, please follow the instructions below before opening a support ticket. However, we suggest you have your own backup copy. By following the instructions below, we can recover the database much faster!
1. Delete the database but do NOT delete the user who has access to the database. Please delete the database, not just empty its contents.
2. Open a support ticket in which you include the following: - Username of the account - Do you want recovery from the daily, weekly or monthly backup? - The name of the MySQL database to be recovered - The username of the MySQL database - The password of the MySQL database